Business Process Outsourcing
This industry is regarded as one of the fastest growing industries in the world. International investment consultancy firm McKinsey & Company predicts that the demand for outsourcing services will reach $180 billion in 2010, with the customer contact services, finance and accounting, and human resource sub-sectors taking up the biggest shares. When it comes to the trend in primary business requirements, experts are seeing a shift from cost-effectiveness to skills quality and competence. This development all the more strengthens the Philippines' position as an emerging global leader in the BPO industry (Business Processing Association of the Philippines 2006).


Call Center Industry in the Philippines
Providers of email response and managing services.


Legal and Medical Transcription
Do mostly medical reports, discharge summaries, operative reports, therapy/rehabilitation notes, chart notes, and hospital and clinic reports.

Finance, Logistics and Accounting
For shared corporate backroom operations.

Software Development and Animation
Knowledge-based jobs and workers. Services such as Web design, software development, and animation.

Value-Added Professional Services